WHAT ARE MY DELIVERY OPTIONS?
Our delivery services and charges are listed in the table below. Please select the option that is best for you at the checkout page.
|Delivery option||Delivery times||Delivery cost|
|UK Standard Delivery||3 - 5 working days, if ordered by 4pm.||£3.95 (FREE over £80.00)|
|UK Express Delivery||1 - 2 working days, if ordered by 3pm.||£5.95|
|European Delivery||5 - 10 working days (Maximum 10 items per order).||£7.95|
|International Delivery||7 - 14 working days (Maximum 10 items per order).||£12.95|
WILL I BE CHARGED CUSTOMS AND IMPORTS DUTIES?
For all other international deliveries there is a maximum of 10 items per order. We may change these restrictions from time to time.
The times specified exclude weekends and bank holidays.
The delivery times shown are from the date of dispatch. A full postal address must be provided as we cannot deliver to PO Boxes.
Large orders may be subject to customs clearance, which can cause a delay to you receiving your parcel. For UK and Republic of Ireland orders, these prices are constant regardless of the size of the parcel.
*Unfortunately we can't tell you what the cost will be, as this varies widely. For information on current charges, contact your local customs office.
UK STANDARD DELIVERY: WHEN WILL I RECEIVE MY ORDER?
If you choose to have your goods delivered by UK Standard Delivery, we aim to deliver your goods within 3 - 5 working days (this excludes weekends and bank holidays) from the day on which the order was made when placed no later than 16:00 (4:00pm). We have indicated the estimated delivery times in the table below as a guideline only. Please note that we cannot guarantee that you will receive the goods within such estimated delivery times.
|Order date||Estimated Delivery date|
UK EXPRESS DELIVERY: WHEN WILL I RECEIVE MY ORDER?
Ordered before 3pm:
|Order date||Delivery date|
|Monday||Tuesday - Wednesday|
|Tuesday||Wednesday - Thursday|
|Wednesday||Thursday - Friday|
|Thursday||Friday - Saturday|
|Friday||Saturday - Monday|
|Saturday||Tuesday - Wednesday|
|Sunday||Tuesday - Wednesday|
Unfortunately, Saturday delivery is only available for UK deliveries.
We are very sorry but we cannot offer Express delivery to the following postcodes:
AB (All), BT68, BT69, BT70, BT71, BT74, BT75, BT76, BT77, BT78, BT79, BT81, BT82, BT92, BT93, BT94, DD (All), DG (All), FK (All), IV (All), KA (All), KW (All), KY (All), PA (All), PH (All), TD (All), GY ( All), HS ( All), IM ( All), JE (All), TR21, TR22, TR23, TR24, TR25, ZE1, ZE2, ZE3.
WHAT DELIVERY CARRIERS DO YOU USE?
We use either Evri, DPD, or one of our other delivery partners.
WHAT IF NO ONE IS IN?
A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.
WHERE DO YOU DELIVER?
UK & REPUBLIC OF IRELAND
Our UK delivery service includes England, Scotland, Northern Ireland and Wales, together with the Channel Islands, IOM, IOW and the Highlands and Islands of Scotland.
We currently offer an International Delivery Service which includes most worldwide nations including USA, Canada, New Zealand, Australia, United Arab Emirates and also the majority of countries within Europe.